Last Updated: 2023

Welcome to TwleveKRanch.com (referred to as “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

We collect various types of information to provide and improve our services. The information we collect includes:

1. Personal Information:

– Contact Information: Your name, email address, phone number, and other contact details.
– Payment Information: Credit card details and billing information.
– Identification Data: Government-issued identification for verification purposes.

2. Booking Information

– Travel Details: Dates of your stay, number of guests, and other reservation-related details.
– Accommodation Preferences: Any specific preferences or requirements you provide for your stay.

3. Usage and Technical Information

– Log Data: Information about your interactions with our website, including IP address, browser type, referral URLs, and pages visited.
– Device Information: Information about the device you use to access our services, such as device type, operating system, and browser type.

4. How We Use Your Information:

We use your information for the following purposes:

– To facilitate and manage your vacation rental bookings.
– To process payments and communicate booking confirmations and updates.
– To improve our services, website functionality, and user experience.
– To send you promotional offers, newsletters, and marketing materials (you can opt-out at any time).
– To enhance security and prevent fraudulent activities.
– To comply with legal obligations and resolve disputes.

5. Information Sharing:

We may share your information with the following parties:

– Accommodation Providers: To fulfill your booking and provide the requested services.
– Service Providers: Third-party vendors who assist in payment processing, customer service, marketing, and website analytics.
– Legal Authorities: In response to lawful requests or to protect our rights, privacy, safety, or property.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

6. Your Choices:

– Access and Correction: You can access and update your personal information in your account settings.
– Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
– Cookies: You can manage your cookie preferences through your browser settings.
– Do Not Track: Our website does not respond to “Do Not Track” signals.

7. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction.

8. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.

10: Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer at Stay@TwelveKRanch.com.

By using TwelveKRanch.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.